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Privacy & Policy

1.   Overview 

Lily Lash is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website www.luxurylilylash.com or make a purchase from us.

2.   Information We Collect

A. Personal Information

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We collect personal information that you provide directly to us when you:

  • Create an account on our Site.

  • Place an order or subscribe to our newsletter.

  • Participate in a survey, promotion, or giveaway.

  • Contact our customer service team. ​

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The personal information we collect may include your name, email address, phone number, shipping address, and payment information.

B. Device Information

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When you visit the Site, we automatically collect certain information about your device, including:

  • IP Address​

  • Web browser type and version 

  • Time zone

  • Cookie Information 

  • Pages you view and how you interact with the site 

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The personal information we collect may include your name, email address, phone number, shipping address, and payment information.

3.   How we use your Information

We use your personal information for the following purposes:

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  • Order Fulfillment: To process your orders, manage your account, and provide customer support.

  • Marketing Communications: To send you updates, promotional offers, and other marketing communications, with your consent.

  • Site Improvement: To analyze how you use our Site to improve our products and services.

  • Security and Fraud Prevention: To protect our business, customers, and Site from fraud and other security threats.

4.   Sharing your Information

We may share your personal information with:

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  • Service Providers: Third parties who assist us in operating our Site, conducting our business, and servicing you (e.g., payment processors, shipping companies).

  • Marketing Partners: Third-party advertising networks and social media platforms that help us deliver targeted ads and measure the effectiveness of our marketing campaigns.

  • Legal Compliance: If required by law, to comply with legal processes or to protect the rights, property, and safety of Lily Lash, our customers, or others.

5.   Your Rights and Choices

You have the right to:

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  • Access and Correct: Request access to or correction of your personal information.

  • Delete: Request the deletion of your personal information, subject to certain legal obligations.

  • Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

6.   Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7.   Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online platform can be 100% secure, and we cannot guarantee absolute security.

8.   International Data Transfers

If you are accessing our Site from outside Indonesia, please be aware that your information may be transferred to, stored, and processed in Indonesia where our servers are located.

9.   Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

10.   Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

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  • Email: [Luxurylilylash@gmail]

  • Phone: [+62 895-2661-3588]

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